Register for Extra Help

Tell us about… Yourself

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You can find your customer reference number on any bill or letter we’ve sent you. Just enter the 8 digits that follow UC or MC.

Tell us about… Your requirements

Register for… Our password scheme

Our password scheme can help protect you against distraction burglaries or bogus callers. Simply create a password that you would like us to use, if we call or visit you. If an employee visits, ask them to give you the password before you let them in.
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Please add a password that you’d like us to use if we need to call or visit you. This can be anything you choose up to a maximum of 8 letters
You may wish to write down your password and keep it safe.

Confirm your… Consent

I understand that South Staffs Water (via its trusted service partners) will process my information in accordance with the South Staffs Water plc privacy policy for the purpose of managing MyAccount and water supply. I understand that I may be contacted directly by its service partners for these purposes, based on my requirements (as indicated above).