We are currently looking into…

  • Aeration in the DE13 area of Burton on Trent

    Customers maybe experiencing aerated white coloured water, this is following a burst main effecting the area over the weekend.

    Although your water may not look very nice and not what you’d normally expect, it’s not harmful to health.

    We apologise for the inconvenience 

We recently fixed…

  • Cawney Hill booster tripped - no waters

    We’re aware of a tripped booster at Cawney Hill, Dudley DY2 area. This is causing no waters and low pressure.

    Sorry for the disruption – we’re working to restore normal service. We apologise for any convenience and thank you for your patience.

    Posted: 03/11/23 16:45

  • Planned maintenance taking place in DY1 area

    You may have noticed some excess water around the DY1 area, specifically on Bull Street, Stourbridge Road and Wellington Road - don't worry, we are aware and this is not a water leak.

    We’re carrying out some planned maintenance under a controlled discharge, with teams working throughout the weekend to minimise disruption.

    We would like to apologise for any inconvenience caused, and thank you for your understanding.
  • Possible supply interruptions in Brownhills

    We will be carrying out essential maintenance in Brownhills overnight from 11:00pm on Wednesday 20 September until 5:00am on Thursday 21 September.

    Customers in Silver Street, Sandpiper Close, Watermead Grange, Cygnet Drive, Bulrush Close, Heron Close, Swan Drive, Moorhen Close, Kingfisher Close, Lapwing Close, Curlew Drive and Waterlilly Grove may experience low pressure or no water for short periods during this time.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted: 18 September 2023, 12:12
  • Burst Water Main in B77 1

    We're aware of a burst main on Tamworth Road in Two Gates, Tamworth which is causing low pressure or no water for some of our customers in the postcode area B77 1.

    We're working hard to repair the burst, and aim to restore all supplies as quickly as possible.

    We're sorry for any inconvenience caused and thank you for your patience.

    Posted: 18 09 23, 13:00.
  • Possible supply interruptions in ST14 8 area

    We've identified an issue in Marchington in the ST14 8 area.

    You may experience low pressure or no water. We apologise for any inconvenience caused by this. We will let you know as soon as possible when your water supply has returned.


    Posted: 25 October 2023, 15:00

     

  • Burst Main,Beamhurst Uttoxetter ST14 5DZ and surrounding area

    We are aware of an issue in the ST14 5DZ and surrounding area of Beamhurst Uttoxetter causing  possible low pressure or no supply.

    Our engineers are on site and carrying out repairs.


    We apologise for any inconvenience and ask you for your patience while we deal with the situation.

    Posted -01/11/23  07:40

     

  • Burst main Birchfield road B69 causing no waters

    We are aware of a burst main on Birchfield road B69 causing no waters.

    Our engineers are on site 

    We apologies for the inconvenience and ask you for your patience whilst we deal with the situation.

    posted 29/11/2023  0740am

    next update 1000am