Incidents | South Staffs Water

There are currently no active incidents.

How hard is my water?
All the water we supply is medium to moderately hard, together with more than 60% of homes in the UK. Read more
Why does my water appear black, brown, orange or yellow?
Black, brown, orange or yellow looking water is usually the result of a sudden change in direction of water within iron mains, which can disturb iron and manganese particles that settle in the bottom of the water pipes. Read more
Why is my water cloudy or milky?
The water can look cloudy or milky white in colour, usually because air has got into the water supply. Read more
How do you treat my water to make it safe?
Before we are able to supply your water we must meet strict drinking water standards. To do this all of our water goes through a treatment process. Read more