My bills and payments
Surface water drainage
For most of you, the rainwater which falls onto your roofs, driveways and other parts of your property drains to the public sewers.
We call this surface water and Severn Trent Water include the cost of removing it in their sewerage charges.
There are some properties where surface water does not drain to the public sewer (e.g. through a soakaway or into a stream). If you think this applies to your property, check the surface water drainage leaflet from Severn Trent to find out how you can apply for a reduction in your charges.
Important: if surface water (such as rainwater) from any part of your property drains to a public sewer you will have to pay a charge for this service.
Claiming a lower sewerage charge
Download this leaflet from Severn Trent Water to find out how to claim a lower sewerage charge.