My bills and payments
Pay by instalments with a payment card
Unmetered customers can pay in monthly, fortnightly or weekly instalments at a PayPoint outlet by requesting a payment card.
You will be sent a statement that will tell you how much to pay, and when. Just take your payment card to your nearest PayPoint outlet and make a payment.
Your payment will reach us within three working days. Please make sure you leave enough time for it to reach us by the date on your statement.
I don't have a payment card. Can I still pay at a PayPoint outlet?
You can still make a payment without a payment card. Please take your bill to your nearest PayPoint outlet, where they will scan a code on your bill, and you can make a payment.
To make things even easier, you can request a payment card online using the link below:
Request a payment card online
You'll need to log in or register for MyAccount to request a payment card >
More information about Payment Cards
- You will receive a statement within 5 working days from your request, outlining your payment dates and amounts
- You will receive your payment card within 14 working days
- When you use PayPoint, your payment will reach us within three working days