My bills and payments
Switch to a meter >
Switching to a meter is one of the easiest ways to take control of your bill, as you only pay for the water you use. Most people save an average of £100 after switching. If you're not happy, you've got two years to switch back.
Get Water Fit >
If you're already on a meter, you can still make changes to reduce your consumption. Sign up to 'Get Water Fit' to order your free water-efficiency devices and get a tailored plan to help you save water, energy and money.
Choose how you pay >
Your current payment plan can be changed to monthly, fortnightly or weekly payments to suit your needs. You can manage your payments by logging or registering for MyAccount.
Make quick and easy payments >
Make quick and easy payments at a time that suits you with our 'pay now' option. All you need is your customer reference number and schedule ID (these can be found on your bill).
Apply for our Assure tariff >
If your income is less than £16,380 a year (plus £1,500 per dependent child), you can apply for a two-year discount on your bill.
Apply for Watersure >
Watersure is a national scheme designed to help families save money if they use a lot of water and receive certain income-related benefits.
View our other tariffs >
If you're not eligible for these tariffs, we still have a range of other special tariffs and support available.