If you are on a low income we may be able to help by putting a limit on your charges for water and sewerage services.

WaterSure is a tariff designed to help families save money if they use a lot of water and receive certain income-related benefits.

To be on the tariff you must have a water meter fitted. Customers on WaterSure pay for the water they use, up to a fixed maximum which won't be higher than the average household water bill.

Check if you are eligible

Requirements for WaterSure

 Before you make an application, please check that you:

• Have a water meter
• Are in receipt of one of these income-related benefits or tax credits

And have either:

• Three or more children under the age of 19 living in the household for whom the person receiving benefit also claims child benefit

or

• Someone living in your household who has a medical condition which means they use a lot of extra water

ImportantYou do not qualify for the scheme if you water your garden with a non-handheld appliance such as a sprinkler or domestic irrigation system, or if you have an auto-fill swimming pool, or a pond with a capacity of over 10,000 litres.

WaterSure charges

This is a fixed annual charge.