Results for: code of practice household

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Code of practice for leakage

Our Code of Practice for household customers

Information about the main services we provide and how to get help and advice.

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Our Code of Practice for household customer debt

Information about paying your bills, and what we will do if you don't pay and do not contact us.

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Response to Household Call for Evidence

South Staffs Water's Response to Household Call for Evidence

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Condition R Compliance Code

Notice of application to exit from the non-household retail market

Notice of application to exit from the non-household retail market

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Access Code Guidance and Common Contract

Network access code 2015

Corporate governance code

Board leadership, transparency and governance code - published in March 2014

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Network access code

Our Network Access Code details the processes and guidelines the holder of a Water Supply Licence should adopt if they take over retail responsibilities for any customers within our region.

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