Our code of practice for leakage

Information about the main services we provide and how to get help and advice.

Information about paying your bills, and what we will do if you don't pay and do not contact us.

Your guide to household metered charges

South Staffs Water's Response to Household Call for Evidence

Condition R Compliance Code

Access Code Guidance and Common Contract

SST and CAM Network Access Code Oct15

Board leadership, transparency and governance code - published in March 2014

Notice of application to exit from the non-household retail market

Our Network Access Code details the processes and guidelines the holder of a Water Supply Licence should adopt if they take over retail responsibilities for any customers within our region.