Results for: code of practice leakage

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Code of practice for leakage

Our Code of Practice for household customers

Information about the main services we provide and how to get help and advice.


Condition R Compliance Code

Access Code Guidance and Common Contract

Our Code of Practice for household customer debt

Information about paying your bills, and what we will do if you don't pay and do not contact us.


Network access code 2015

Corporate governance code

Board leadership, transparency and governance code - published in March 2014


Network access code

Our Network Access Code details the processes and guidelines the holder of a Water Supply Licence should adopt if they take over retail responsibilities for any customers within our region.